Refund Policy – Prints Pro

Effective Date: January 19, 2026

1. Introduction
At Prints Pro, we strive to provide professional printer repair, maintenance, and related services with quality and reliability. This Refund Policy outlines the conditions under which refunds may be issued for services provided.

2. Services Provided
Our services include printer repair, maintenance, installation, troubleshooting, software updates, and guidance. Since our services are primarily labor and expertise-based, all refunds are evaluated on a case-by-case basis.

3. Eligibility for Refunds
Refunds may be considered if:

• Services were not performed as described or agreed upon.

• Errors or issues occurred due to our service, and they could not be resolved after reasonable attempts.

Refunds are not available for:

• Services that were completed correctly and as agreed.

• Printer issues caused by manufacturer defects, third-party software, or improper use after service.

• Information, tips, or guidance provided through our website or content.

4. Requesting a Refund
To request a refund, contact us at admin@printspro.online within 7 days of service completion. Your request should include:

• Name and contact information

• Details of the service provided

• Reason for the refund request

5. Refund Process

• We will review your request and may contact you for additional details.

• Approved refunds will be issued using the original payment method within a reasonable timeframe.

• Partial refunds may be issued if part of the service was performed successfully.

6. Modifications to the Policy
Prints Pro reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with the updated effective date.

7. Contact Us
For questions regarding this Refund Policy, please contact us:

Prints Pro
Email: admin@printspro.online